Custom CRM development that fits how your team actually sells
We customise Zoho CRM and Salesforce, or build a bespoke CRM web app when an off-the-shelf CRM is not the right fit. Delivered remotely from India by MaquishTech Venture®.
Customise a platform or build from scratch?
For most businesses, customising an established CRM is faster and easier to maintain than building one. We usually recommend one of three routes, and we explain the trade-offs before you commit:
- Zoho CRM customisation with custom modules, layouts, Blueprint processes, workflows and Deluge functions. See Zoho services.
- Salesforce CRM implementation and customisation with custom objects, Flows, Lightning pages and Apex where needed. See Salesforce services.
- A bespoke CRM web app when your process, data ownership or licence needs do not suit a SaaS CRM.
Zoho and Salesforce licences are bought from the vendor and billed separately from our work.
How we work
- Agree the outcome and how it will be measured, for example faster lead follow-up.
- Prototype the key flow (in a sandbox, trial org or staging app) so your team can try it early.
- Build and migrate with your sign-off at each stage.
- Train and support your users after go-live.
What we help with
Custom modules and objects
Model your own records (projects, sites, policies, shipments) with the fields, layouts and relationships your team needs.
Workflow automation
Assignment rules, approvals, reminders and multi-step processes using Zoho Blueprint and workflows or Salesforce Flow.
Integrations
Connect the CRM with your website forms, email, accounting (for example Zoho Books), payment gateways or other systems through APIs.
Data migration
Move data from spreadsheets or another CRM, with de-duplication and a test import before the final run.
Reports and dashboards
Pipeline, activity and service reports that answer the questions your managers actually ask.
Bespoke CRM apps
A custom web CRM built with our custom software team when a SaaS CRM is not a good fit.
Frequently asked questions
Should we build a custom CRM or customise Zoho or Salesforce?
In most cases customising Zoho CRM or Salesforce is quicker and cheaper to maintain. A bespoke CRM makes sense when your process or data rules do not fit a SaaS product. We explain the trade-offs before you decide.
Do you work with both Zoho CRM and Salesforce?
Yes. Our partner status is Zoho Partner — Pan India and Salesforce Partner — APAC region. We implement and customise both.
Can you migrate data from our current CRM or spreadsheets?
Yes. We map your fields, clean duplicates, run a test import for you to check, and then run the final migration.
How is pricing worked out?
Pricing depends on scope. After an initial conversation we send a written quote. CRM licences are bought from Zoho or Salesforce and billed separately.
Do you work with clients outside India?
Yes. We work remotely and schedule calls in your business hours.
How do we start?
Use the contact form with Custom CRM development selected and tell us your goal and current setup.
Tell us what your CRM needs to do
Share your goal and current setup. We will reply with questions or a suggested first step.
Contact usSee also: Salesforce services · Zoho services · Salesforce & Zoho CRM implementation · Zoho Books