Salesforce consulting and support for Singapore businesses
Implementation, admin support, Sales Cloud, Service Cloud and Agentforce, delivered remotely from India and scheduled around Singapore Time (SGT).
How we work with Singapore teams
Singapore Time (SGT, UTC+8) is 2.5 hours ahead of India, so most of our working day overlaps with yours. We schedule calls, go-lives and support windows in SGT business hours.
We do not have an office in Singapore. All work is delivered remotely from India by MaquishTech Venture®. Salesforce licences are bought from Salesforce and billed separately.
What we help with
Salesforce consulting
Help choosing the right Salesforce products and editions, and a plan that fits your processes.
Implementation
Set-up of objects, page layouts, automation flows, reports and dashboards, with data migration from spreadsheets or another CRM.
Sales Cloud
Lead and opportunity management, pipeline stages, forecasting and sales reporting.
Service Cloud
Case management, email-to-case, routing, SLAs and a knowledge base for support teams.
Agentforce
Choosing sensible first use cases for AI agents, setting up topics, actions and guardrails, and testing before launch.
Admin support
Ongoing admin help: user changes, new fields and flows, report requests and fixes, in your business hours.
Outcome first, prototype first
- Agree the outcome. We start from the business result you want (for example faster lead follow-up or fewer unresolved cases) and how you will measure it.
- Prototype. We build a working prototype in a Salesforce sandbox or trial org so your team can try the flow before full build.
- Build and migrate. Configuration, automation, integrations and data migration, with your sign-off at each stage.
- Train and support. User training, then admin support during your business hours.
Singapore PDPA context
Singapore's Personal Data Protection Act 2012 (PDPA), administered by the Personal Data Protection Commission (PDPC), covers how organisations collect, use, disclose and protect personal data. It includes consent, purpose limitation, protection and transfer limitation obligations, and since 1 February 2021 it requires notification of certain data breaches.
In a Salesforce project we can help you configure things that support these duties, such as consent and contact-preference fields, role-based access, field-level security and data retention processes. Your organisation stays responsible for its own PDPA compliance.
This is general information, not legal advice. Please confirm your obligations with your own legal or privacy adviser.
Frequently asked questions
Do you have an office in Singapore?
No. MaquishTech Venture® is based in India and serves Singapore clients remotely. We schedule calls and support in SGT business hours.
Are you a Salesforce partner?
Our partner status is Salesforce Partner — APAC region (sales & implementation). A partner status letter is available on request.
Which Salesforce products do you work with?
Mainly Sales Cloud, Service Cloud, Agentforce and the Salesforce Platform, plus integrations. See our Salesforce services page for the full list.
What does prototype-first mean?
Before the full build we create a working prototype of the key flow in a sandbox or trial org, so your team can test it and we can adjust early.
Can you help us meet the PDPA?
We can configure Salesforce features that support privacy duties, such as consent fields, access controls and retention processes. We do not give legal advice; your organisation remains responsible for compliance.
How is pricing worked out?
Pricing depends on scope. After an initial conversation we send a written quote. Salesforce licences are bought from Salesforce and billed separately.
How do we start?
Use the contact form with the Salesforce option selected and tell us your goal and current setup. We will reply with questions or a suggested first step.
Tell us what you want Salesforce to achieve
Share your goal and current setup. We will reply with questions or a suggested first step.
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